{"id":882,"date":"2026-07-21T20:51:29","date_gmt":"2026-07-21T20:51:29","guid":{"rendered":"https:\/\/zoomfie.com\/terms-and-conditions\/"},"modified":"2026-07-28T15:39:13","modified_gmt":"2026-07-28T15:39:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/zoomfie.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"882\" class=\"elementor elementor-882 elementor-617\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c173898 e-flex e-con-boxed e-con e-parent\" data-id=\"c173898\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e492d08 e-con-full e-flex e-con e-child\" data-id=\"e492d08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e53b29b elementor-widget elementor-widget-heading\" data-id=\"e53b29b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-330473e e-flex e-con-boxed e-con e-parent\" data-id=\"330473e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b627321 e-con-full e-flex e-con e-child\" data-id=\"b627321\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e09487 elementor-widget elementor-widget-text-editor\" data-id=\"7e09487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">This document establishes the Terms and Conditions governing the booking and provision of photography, audiovisual, and guided tour services offered by the commercial establishment<span class=\"Apple-converted-space\">  <\/span><strong>ZOOMFIE <\/strong>(hereinafter, &#8220;The Company&#8221;). By making a reservation or hiring any of our services, the client fully and unreservedly accepts the conditions set forth herein. <\/p><p class=\"p3\"><strong>1. Booking Process and Payment<\/strong><\/p><p class=\"p1\">Quote: Every session and <strong>experience is unique.<\/strong> Rates vary based on coverage time, the type of audiovisual material requested, and the selected location within the region. <\/p><p class=\"p1\"><strong>Bookings: <\/strong>To secure date and time availability for a Photo Tour or regular session, a minimum advance notice of one (1) week is required. For special events or marriage <\/p><p class=\"p1\">proposals, bookings must be managed at least fifteen (15) days in advance.<\/p><p class=\"p1\">Confirmation Method: A reservation will only be considered confirmed once the client pays the deposit or previously agreed percentage through our official customer service channels.<\/p><p class=\"p3\"><strong>2. On-Site Logistics and Experience Execution<\/strong><\/p><p class=\"p1\"><strong>Advance Arrival: <\/strong>The <span class=\"s1\">ZOOMFIE <\/span>team will arrive early at the agreed location to analyze lighting conditions, assess the space, and coordinate technical details, ensuring everything is ready before the start time.<\/p><p class=\"p1\">Punctuality: The client agrees to adhere to the agreed schedule. Delays on the client\u2019s part may be deducted from the total session time so as not to affect The Company&#8217;s subsequent commitments. <\/p><p class=\"p1\">Guiding and Style: ZOOMFIE operates under a natural, candid, and unposed photography approach The team will gently guide the client; however, the final outcome depends on the natural environment and the organic dynamics of the session. <\/p><p class=\"p3\"><strong>3. Cancellation Policy and Weather Conditions (Force Majeure)<\/strong><\/p><p class=\"p1\"><strong><span class=\"s1\">Weather Conditions: <\/span><\/strong>When operating in outdoor locations (such as Guatap\u00e9, El Pe\u00f1ol, or San Rafael), if the weather puts the integrity of the technological equipment (cameras, drones, 360 booths) at risk or severely affects the visual experience, <strong><span class=\"s1\">ZOOMFIE <\/span><\/strong>will reschedule the session immediately and at no additional cost, subject to schedule availability.<\/p><p class=\"p1\"><strong><span class=\"s1\">Client Cancellations: <\/span><\/strong>Date changes or cancellations must be notified as far in advance as possible, under the commercial terms agreed at the time of the deposit.<\/p><p class=\"p3\"><strong>4. Delivery Times and Material Format<\/strong><\/p><p class=\"p1\"><span class=\"s1\"><strong>Express Preview<\/strong>: <\/span>On the same day the session takes place, the client will receive an express preview of the material, optimized and ready to be shared on social media.<\/p><p class=\"p1\"><span class=\"s1\"><strong>Final Delivery<\/strong>: <\/span>The complete edited material will be delivered within five (5) to a maximum of eight (8) business days after the session, through a private digital gallery.<\/p><p class=\"p1\"><strong><span class=\"s1\">Raw Files (RAW): ZOOMFIE <\/span><\/strong>does not deliver unedited photographic files or files in raw (RAW) format. Professional editing of light, color, and style is a fundamental part of our visual identity and premium quality seal. <\/p><p class=\"p3\"><strong>5. Intellectual Property and Copyright<\/strong><\/p><p class=\"p1\"><strong><span class=\"s1\">Client Use: <\/span><\/strong>The client acquires personal-use rights to the delivered images and videos, and may reproduce, share, and print them freely for non-commercial purposes and without resale.<\/p><p class=\"p1\"><strong><span class=\"s1\">Brand Portfolio: <\/span><\/strong>Unless otherwise agreed or the client expressly requests privacy for justified reasons, <strong><span class=\"s1\">ZOOMFIE <\/span><\/strong>reserves the right to use excerpts of the captured material for promotional purposes for its portfolio, website, and official social media.<\/p><p class=\"p3\"><strong>6. Changes to the Terms<\/strong><\/p><p class=\"p1\"><strong><span class=\"s1\">ZOOMFIE <\/span><\/strong>reserves the right to update or modify these terms at any time to adapt them to market needs or legal regulations. The terms in effect at the time the booking payment is made will be the ones that apply to that service. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions This document establishes the Terms and Conditions governing the booking and provision of photography, audiovisual, and guided tour services offered by the commercial establishment ZOOMFIE (hereinafter, &#8220;The Company&#8221;). By making a reservation or hiring any of our services, the client fully and unreservedly accepts the conditions set forth herein. 1. Booking Process [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":846,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-882","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - zoomfie.com<\/title>\n<meta name=\"description\" content=\"View Zoomfie&#039;s Terms &amp; Conditions for photo tours and services in Guatap\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zoomfie.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - 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